Open a PEP account today at your nearest PEP Store or online with an easy to apply and very safe to use, so you can get even MORE of PEP everyday lowest prices. Use your PEP account card at any PEP and any of our family of stores, which include Refinery, Ackermans, Tekkie Town, Dunns, Dealz, and Shoe City stores.
Requirements for PEP Account
Bring your barcoded ID and proof of income (latest 3 months), an acceptance of application is dependent on your affordability assessment or apply online here to apply for your PEP account.
In order to process your application, we require your proof of income. Please submit your proof of income by any one of these channels below:
Hand in your proof of income in-store, or Email it to pepdocs@tenacityinc.co.za
Employment Type: Proof of Income Needed
- Permanent: Latest 3 months’ Payslips or latest 3 months’ Bank Statements
- On Contract: Latest 3 months’ Payslips or latest 3 months’ Bank Statements
- Self Employed: Latest 3 months’ Bank Statements
- Domestic: Latest 3 months’ Payslips, latest 3 months’ Bank Statements or Employment Confirmation Form
- Pensioner: Latest 3 months’ Bank Statements or other form of proof
For any application or PEP account related queries, you can call PEP Customer Care on 0860 737 000 or email pep@tenacityinc.co.za
You can manage your PEP account via one of many self-service channels:
- USSD:
Check your balance and installment due, apply for a credit limit increase, and more by dialing *120*3012# (network rates apply). - Voice prompts (IVR):
Dial 0860 737 000, select the PEP account Card option and follow the voice prompts. Have your card and ID number ready.